Not everyone can work as a budtender. During my time working at various dispensaries, I encountered and managed plenty of people who enjoyed their time as a budtender and dealing with cannabis. Unfortunately, these individuals did not have the drive or personality to give their customer an experience that was worthwhile.
Budtending is a job like no other. Researching cannabis strains, marijuana products, and more is a big part of budtending. The research from a budtender ensures that the consumer is well-informed before they decide on a strain or product. An example of this is customers who will ask about CBD for pets. An effective budtender will already know about this emerging trend and have information for their customer.
These two traits below are a small glimpse into being a great budtender. Budtending involves a relationship with the customer like no other. A bad budtender will leave a sour taste in the customer’s mouth, and perhaps give wrong advice on cannabis products. Vaporizers are another area of interest for many new cannabis consumers. A budtender with this type of knowledge is very valuable.
Personality Trait 1: Communicable
A communicable personality will be an essential attribute to possess in a budtending role. In general, this type of personality on the macro-level is of great value to any business, but in a brand new industry with strict regulations, the individual will also be a great value on the micro-level. A communicable individual will relate to customers, other budtenders, and management through empathy and understanding. These traits are important because customers will be provided with an unrivalled experience. Budtenders with this attribute will be able to relay information easily, either to customers or to one another.
Personality Trait 2: Trustworthy
The industry needs to function risk-free in order to prove effective and viable. An individual working as a budtender will need to be entrusted with executing a government mandate as well as educating consumers and even other staff members.
Harm reduction strategies associated with the industry need to be implemented holistically. The cannabis industry needs to employ trustworthy individuals who understand marijuana industry regulations as well as product knowledge.
If these are not known by the individual, they should be trusted to research information in order to become the most effective budtender possible. Trust is a basic element of a harmonious employer-employee relationship. Trust can be as simple as knowing someone will show up to work their shift. Budtending is an important job in the cannabis industry. Therefore, an effective budtender must be trustworthy as well as highly communicable.